Cannot update settings - progress bar hangs
I cannot update any settings. The purple progress bar simply hangs.
To replicate:
Go to settings page.
Change menu name.
Click update settings.
Expected:
Spinning wheel in update button, purple progress bar at top of page rapidly crosses the screen, progress button resets, some sort of success message, menu name successfully changed.
ACTUAL:
Spinning wheel in update button, purple progress bar starts to cross screen, slows down to a crawl, after several minutes seems to make it almost across - but button never resets and nothing happens.
Refreshing the screen shows no changes have been registered.
Tried with no plugins other than WooCommerce and WooBase active.
Tried clearing caches.
WP 6.6
WooCommerce 9.1.2
WooBase 1.0.9
Please advise.
Comments7
mark@uipress.co
Jul 17, 2024
Hey, are you getting any errors in the browser console? I am not able to replicate this at all on my end. Is the Wordpress rest api disabled?
wexdan
Jul 17, 2024
That might be it: I think that BuddyBoss is probably blocking it - is there an endpoint that I need to whitelist (I tried wp-json/woobase but no dice)?
mark@uipress.co
Jul 17, 2024
It uses the built in WP settings endpoint so it’d be wp-json/wp/v2/settings
wexdan
Jul 17, 2024
Unfortunately, that hasn’t done the trick.
wexdan
Jul 17, 2024
Console error:
DOMException: Failed to execute 'structuredClone' on 'Window': #<Object> could not be cloned.
at h (https://stage.taichi.meiquan.co.uk/wp-content/plugins/woobase/app/dist/assets/index-N16lyl5b.js:1:11047)
at Rt (https://stage.taichi.meiquan.co.uk/wp-content/plugins/woobase/app/dist/assets/vendor-DD0kc95h.js:13:1373)
at et (https://stage.taichi.meiquan.co.uk/wp-content/plugins/woobase/app/dist/assets/vendor-DD0kc95h.js:13:1443)
at HTMLButtonElement.n (https://stage.taichi.meiquan.co.uk/wp-content/plugins/woobase/app/dist/assets/vendor-DD0kc95h.js:17:8222)
Ph @ vendor-DD0kc95h.js:13
Tn @ vendor-DD0kc95h.js:13
(anonymous) @ vendor-DD0kc95h.js:13
Promise.catch (async)
et @ vendor-DD0kc95h.js:13
n @ vendor-DD0kc95h.js:17
mark@uipress.co
Jul 18, 2024
Thanks for the info, not sure why that is causing an error on your end, what browser are you using? Regardless, we have added a work around for this in this afternoons update that should address it.
Anonymous User
Jul 18, 2024
That’s got it!
Thank you.